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Guides on crypto fraud schemes and answers to common questions.

First 24 hours: checklist

Actions in the first hours determine how much of the trail can still be used. Tick each step as you complete it; the progress is kept only in this browser.

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Guides

01

What to do in the first 24 hours after a crypto theft

Stop further transfers, collect evidence, file a police report and record transaction hashes.

Stop sending any further funds, even if you are told a payment will unlock your balance. Save screenshots of conversations, the website and your transaction history. Write down the transaction hashes and the addresses you sent funds to. File a police report where you are located as soon as possible: crypto moves quickly, and platforms can act only on official requests.

02

How fake investment platforms work

Fake dashboards, small early withdrawals and "taxes" to unlock a balance.

Fraudulent platforms show growing profits on a dashboard they control. Early small withdrawals build trust. When the victim tries to withdraw a larger amount, the platform demands a fee, a tax or a deposit. The money never returns: every new payment goes to the fraudsters.

03

Recovery scams: how to recognise them

Anyone promising guaranteed recovery for an upfront fee is a red flag.

After a theft, victims are often approached by people who claim they can hack the fraudsters or recover funds for a fee. Legitimate recovery goes through law enforcement and crypto platforms, and nobody can guarantee the outcome. Never share your seed phrase or private keys.

Frequently asked questions

Can Heemera return my crypto?

Heemera does not freeze or return assets on its own. We trace the funds and prepare the report and requests. Freezing and return are carried out by crypto platforms on requests from law enforcement. We cannot guarantee recovery.

Why do I need to file a police report?

Crypto platforms disclose information and freeze funds only on official requests from law enforcement. Without a registered report, the requests cannot be sent.

How much does it cost?

There is a fixed investigation fee for analysis and document preparation, and a success fee payable only upon actual recovery. The amounts are explained in our first email and after the initial review.

How long does the initial review take?

Our analyst reviews a new case within a few business days and replies by email.

Which networks do you work with?

TRON, Ethereum and other EVM networks, Bitcoin and other major networks.

Will you share my data with anyone?

Case materials are available only to Heemera staff. We share information with a referring partner only with your consent.